Rules & Guidelines

Keeping Everyone Safe & Happy

Please review our rules to ensure a safe and enjoyable experience for all guests

Safety Rules

Age Restrictions

Playground suitable for children up to 12 years old or 58" tall

Footwear Requirements

Grip socks required for kids; regular socks for adults. No shoes in play areas.

Supervision

Children must be supervised by a responsible adult at all times

No Running

Please walk, don't run in the cafe and play areas

Food & Beverage

Food Areas

Food and drinks are only allowed in designated dining areas

Outside Food

No outside catering allowed. You may bring your own cake and snacks for parties

Beverages

All beverages must have lids to prevent spills in play areas

Clean Up

Please clean up after yourself and dispose of trash properly

Party Rules

Booking Requirements

Parties must be booked at least 2 weeks in advance

Deposit

$150 non-refundable deposit required at booking

Decorations

No piñatas, balloon garlands, or wall hangings allowed

Time Limits

Parties are limited to 2 hours plus 30 minutes setup and 15 minutes cleanup

General Conduct

Respect Others

Be kind and respectful to other guests and staff

Noise Level

Please keep noise levels reasonable for everyone's comfort

Phone Usage

Please take phone calls outside the play areas

Photography

Photos are welcome but please respect other guests' privacy

Health & Safety Guidelines

Illness Policy

Please do not visit if you or your child are feeling unwell, have a fever, or show symptoms of illness.

Hand Hygiene

Please wash hands before and after play, and before eating. Hand sanitizer is available throughout the facility.

Diaper Changes

Diaper changes must be done in designated changing areas only.

First Aid

First aid kit is available at the front desk. Please report any accidents to staff immediately.

Waiver Required

All guests must complete a waiver before entering the play areas. This helps us ensure everyone's safety and provides important emergency contact information.

Complete Waiver

Questions About Our Rules?

If you have any questions about our rules or need clarification, please don't hesitate to contact us.